Free shipping on orders above Rs 1500 within India!

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Shipping | Returns

Payment Terms

We offer safe and secure credit and debit options for Visa and MasterCard holders and net banking options.


Shipping Terms

We provide free shipping across India. Products are shipped within 3 days of receiving the payment and take about 7-10 business days for delivery. Kindly note there might be a delay during National holidays and festivals.


Return Policy

We follow standard US and EUR sizes to help you pick the perfect size. If for any reason you still wish to swap your jutties for another size or another style please notify us on info@pastelsandpop.com within 14 days of receiving the product. 

Item(s) which show signs of wear will not be eligible for returns or exchanges.

Pastels and Pop reserves all rights to inspect the condition of the product before processing any returns or exchanges.

Please follow the following steps for smooth return of your products :

  • Ensure that the product is unused and is in its original condition and packaging.
  • On a slip of paper write your name, order number and the size you wish you receive in exchange and add this slip in the box.
  • Leave us an email informing that you have shipped out the product from your end.

You may return the unworn items to us within 30 days and the responsibility for paying the shipping costs for returning the item will be borne by you.

Shipping costs are non-refundable. 

We do not accept refund & cancellation requests once an order is placed. However, you can request for an exchange or a credit note.

PRODUCTS BOUGHT ON SALE CANNOT BE EXCHANGED.

Return Address:
Pastels and Pop
1st floor, above Silver Bijoux store
#211, 5th Main, Post Office Rd
RPC Layout, Vijaynagar
Bangalore - 560040
Karnataka, India
+91 9663391638