Shipping | Returns


Payment Terms

We offer safe and secure credit and debit options for Visa and MasterCard holders and net banking options.

Shipping Terms

We provide free shipping across India. Products are shipped within 3 days of receiving the payment and take about 7-10 working days for delivery. Kindly note there might be a delay during National holidays and festivals.

Return Policy

We follow standard US and EUR sizes to help you pick the perfect size. If for any reason you still wish to swap your jutties for another size then please notify us on info@pastelsandpop.com within 2 days of receiving the product. You can exchange your juttis for another size of the same style only. In case the size you desire is unavailable, you could then exchange it for another style of the same value. 
We do not accept cancellation once an order is placed.
You may then return the unworn jutties to us within 10 days in their original condition and box packing. We do not accept refund & cancellation requests. 
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. 
WE DO NOT EXCHANGE ANY PRODUCT BROUGHT ON SALE.
Return Address:
Pastels & Pop
A-104 Salarpuriya Melody
Pantarapalya Village, Kengeri
Bangalore -560039
Karnataka, India
+91 9663391638